To our valued customers,
When it comes to protecting the health and safety of our customers and staff, Monster Sales Warehouse takes our responsibilities seriously. Everyone needs to do their bit to help minimise the spread of the coronavirus, so we are changing the way we do things.
At the customer end, things remain fairly normal. You can still place orders through Ceiling Fans Warehouse, Subfloor Fans Warehouse and Pedestal Fans Warehouse. When you checkout with us, you will be asked to select delivery instructions. This gives our courier the authority to leave the order without interacting with the customer.
On that note, our staff would love to hear from you. We’d be happy to answer any questions you have about our product range or assist you if you need help with your order.
If you do need to contact us, all of our usual channels are open. We are answering our phone lines, checking our emails our chat consultant is still available on Ceiling Fans Warehouse.
We continue to follow government guidelines to minimise the risk of transmission between our staff. Please rest assured we are doing everything we can to protect our staff and minimise inconvenience to our customers.
*Please note that all our freight couriers and delivery services are currently experiencing significant disruptions and staff shortages relating to Covid-19. For this particular reason, please allow 1 to 2 additional business days on top of your regular ETA for your order to be received.
We thank you for your patience!