To our valued customers,
When it comes to protecting the health and safety of our customers and staff, Monster Sales Warehouse takes our responsibilities seriously. Everyone needs to do their bit to help minimise the spread of the coronavirus, so we are changing the way we do things.
At the customer end, things will remain fairly normal. You can still place orders through Ceiling Fans Warehouse, Subfloor Fans Warehouse and Pedestal Fans Warehouse. When you checkout with us, you will be asked to select delivery instructions. This gives our courier the authority to leave the order without interacting with the customer.
On that note, our staff would love to hear from you. We’d be happy to answer any questions you have about our product range or assist you if you need help with your order.
If you do need to contact us, all of our usual channels are open. We are answering our phone lines, checking our emails our chat consultant is still available on Ceiling Fans Warehouse.
However, to maintain a sense of normality for our customers, we’ve made several changes to the way we work.
Team members are working from home where possible, which has reduced the number of people in our office. As a consequence, it’s easier for our on-site staff to practice social distancing by sitting further apart. We’ve also made sure that they have access to handsoap and hand sanitiser to reduce the chance of infection and transmission.
In the warehouse, the team are taking further precautions including using gloves and protective equipment.
We’ve taken these steps so that we can continue to offer you great products and advice at this time. Please rest assured we are doing everything we can to protect our staff and minimise inconvenience to our customers.